Data Protection
Jatbaaz collects your personal data only to the extent needed to provide its services. What is collected, where it is stored, and who it is shared with — all of this is clearly explained here.
The practices we follow to keep your data safe
Jatbaaz collects three types of information from you — data you provide directly, data collected automatically, and data received through third parties.
Information Provided Directly:
Automatically collected information:
Important: Jatbaaz will never ask for your full password, card number, or PIN over the phone or via messages. Anyone making such a request is not a Jatbaaz employee.
Jatbaaz only collects data for specific, necessary reasons. Every piece of information we gather has a clear purpose:
| Data Type | Purpose of Use | Required? |
|---|---|---|
| Name, mobile number & email | Account creation & communication | Yes |
| Date of birth | Age verification (18+) | Yes |
| ID Document / Selfie | KYC — Identity & Age Verification | Yes to Withdrawal |
| Payment Number | Deposit & withdrawal processing | Yes |
| IP Address & Device Information | Fraud Prevention & Security | Automatic |
| Betting history | Settlement & Dispute Resolution | Automatic |
Jatbaaz never collects more information than necessary. Data with no legitimate purpose is simply not collected.
Jatbaaz servers operate in accordance with international security standards. Here is how your data is kept secure:
How long data is retained depends on the type of data. Information is kept for as long as your account remains active. After an account is closed, certain records may be retained for up to 5 years as required by law — after which they are permanently deleted.
In the Event of a Data Breach: In the event of a data breach, Jatbaaz will notify affected users by email within 72 hours, along with guidance on the immediate steps to take.
Jatbaaz does not sell your data. However, limited information may be shared in certain specific circumstances:
Beyond the cases listed above, Jatbaaz does not share your information with any third party. Your data is never sold for advertising purposes or handed over to data brokers.
Whenever data is shared with a third party, a confidentiality agreement is in place — that party may not use the data for any purpose beyond what Jatbaaz has specified.
Jatbaaz uses cookies on its website and app. Cookies are small data files stored in your browser. The types of cookies Jatbaaz uses:
You can disable cookies through your browser settings, though doing so may affect certain features of the platform.
Jatbaaz believes your data belongs to you. As such, you have the following rights:
To exercise any of these rights, email support@jatbaaz.best with "DATA REQUEST" in the subject line for faster processing.
Jatbaaz strictly does not collect data from anyone under 18, and minors are not permitted to create an account.
Date of birth is verified at registration. Where there is any doubt, age is confirmed through the KYC process. If it comes to our attention that a user is under 18 for any reason, their account will be closed immediately and any collected data will be deleted.
For parents: If your child has accidentally created an account, please notify us immediately at support@jatbaaz.best. We will act promptly and, if any transactions have occurred, make every effort to reverse them.
Jatbaaz may update this Privacy Policy from time to time as needed. When changes are made:
Continuing to use Jatbaaz after any changes to this policy will be considered acceptance of the updated terms. If you do not agree with the changes, please request to close your account.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out through the following:
Privacy-related emails are typically answered within 2 business days. Requests to access or delete data may take up to 7 business days to process.
Opening an account on any online platform requires sharing personal information — that much is widely understood. But what happens to that data, where it goes, and who gets access to it are questions most people never get clear answers to. At Jatbaaz, we are committed to full transparency on exactly these points.
When you register with Jatbaaz, you provide your name, mobile number, and email address. This information is used solely to manage your account — to identify you, communicate about transactions, and provide support when needed. It is never used to run targeted advertising campaigns.
Many users feel uneasy about KYC and identity verification — "Why do I have to submit a photo of my NID?" That's a fair question. The straightforward answer is that verifying age and preventing money laundering are legal obligations under international law. Every licensed gaming platform is required to comply. At Jatbaaz, KYC documents are stored on a separate encrypted server — not alongside regular account data. Only two authorised staff members involved in the verification process can access these documents.
A word on payment details: your bKash or Nagad number is required to process deposits and withdrawals — there is no other way to transfer funds. These numbers are stored in encrypted form on Jatbaaz servers, and no staff member can view the full number directly; only specific portions are visible during the verification process.
Many users are cautious about cookies. Jatbaaz does not use advertising-based tracking cookies. The cookies we use are for maintaining your session (so you stay logged in), improving performance, and remembering your preferences. There are no Google or Facebook tracking pixels on Jatbaaz.
Jatbaaz takes your rights seriously. You have the right to know what information Jatbaaz holds about you, to have any inaccurate data corrected, and to request deletion of your data if you no longer wish to use Jatbaaz — provided there is no legal reason to retain it. These are not just rules on paper; they are genuinely enforceable.
Data breaches can happen on any platform — there is no point in pretending otherwise. Jatbaaz has multiple layers of protection in place and conducts regular security audits to minimise this risk. But if a breach were to occur, our commitment is to notify you within 72 hours and provide clear guidance on what steps to take.
One last thing — most people find privacy policies tedious to read. But going through it tells you what happens to your data, what rights you have, and where to turn if something goes wrong. Jatbaaz wants every user to stay informed — don't be left in the dark.
Answers to common questions about accounts and betting